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FAQ's

Choosing a Mouth Guard

Different levels of density will give different levels of protection to players. A single-density guard gives good fit and protection with one layer of material and minimum bulk. A double-density guard gives better fit and protection with two layers of material without excessive bulk. A triple-density guard gives the best fit and protection with three layers of material (an inner layer of softer material first, second is the shell for a stiffer material to keep the shape and the third molding is the spine to reinforce the mouthguard) with excellent retention and comfort.

Straps are recommended for sports that require a helmet, such as football or lacrosse.

A strap attaches to a facemask or chin strap for convenience and stops the guard from falling when taken out of the mouth. It is up to the individual player to decide whether a strap is used. A strap has no effect on the protection level of the mouth guard.

It is recommended to use a guard specifically designed for braces. This type of guard is designed so the material will not get stuck in the wires during fitting. Consult with your orthodontist.

Mouth guards are not specifically designed for any position, so choose a guard that fits most comfortably for you.

No – an upper guard is an adequate barrier to prevent the teeth from contacting the lower teeth, which is the most common cause of tooth injury, and will protect both your upper and lower teeth from impact.

All Shield mouth guards use EVA, an extremely safe product extensively used in food packaging. They do not contain latex or BPA.

Mouthguard protection and dental claims

Not necessarily. As long as the mouth guard fits well and doesn’t slip out of the mouth, it will still prevent dental injury. Before mouth guards were introduced in the early 1960’s, mouth and teeth injuries were the injury most frequently sustained by football players. Today, these injuries are the least common type of injury.

Mouth guards protect against broken teeth, cut gums and tongues, and jaw injuries. While all injuries can’t be prevented, having a properly fitted mouth guard will help protect against extensive injury.

All Shield Mouth Guards carry a Dental Warranty. Please visit Warranty Information for further information.

Please visit Warranty Information for step by step instructions.

Each mouth guard carries a “per tooth” warranty. After all the required steps are submitted and an Affidavit has been signed, the claim will be paid over and above any dental insurance based on the “per tooth” amount for the specific mouth guard.

There are no comprehensive scientific studies that indicate mouth guards protect against concussions. However, the guard will absorb some of the shock and vibration produced by a blow to the head.

Fitting your mouth guard

Step by step instructions are included on every one of our mouth guard packages. If you are still unsure, you can always contact us.

Most fitted guards are fitted by placing in post-boiled water as per the directions on the package.

The fitting process will not burn your mouth if you carefully follow the fitting directions and use post-boiled water.

A guard properly fits when it stays securely on the upper teeth without slipping. If it slips or moves around, repeat the fitting process.

Braces-specific mouth guards are the only types of mouth guards that should be used for braces. With the exception of the Shield braces mouth guard, these should generally not be boiled.

Yes. If you did not get a proper fit on the first fitting, please allow the mouth guard to completely cool before trying again.

Yes, a guard may be trimmed before fitting. You can fit the untrimmed guard first and then trim off excess material that may rub. Then, the guard can be fitted again.

Yes, you can trim it before or after fitting and can also file lightly with an emery board to smooth the mouth guard.

Caring for your mouth guard

A guard should be stored in a clean bag or storage container. The guard should be rinsed with water after each use.

A guard can easily last a full season. However, it is preferable to use two guards per season.

Clean a guard either by rinsing with water after each use or use a toothbrush with toothpaste. The guard can be completely sanitized by refitting in post-boiled water.

No, we would not recommended this.

Mouthguard use questions

An athletic guard should not be used as a night grinding guard unless recommended by a dentist.

An athletic guard should not be used as a night grinding guard unless recommended by a dentist.

Yes, you should be able to talk with a properly fitted mouth guard.

If fitted correctly, a mouth guard will not impact the way you breathe.

On payment, shipping, and returns

Yes, please contact us at 1-800-828-7669 for information.

Yes, we ship internationally. Please contact us at 1-800-828-7669 for information.

Credit Card, Paypal or bank transfer.

If you are not satisfied with your mouth guard, please contact one of our specialists to discuss which style might be a better fit for you.

We ship orders within 1 to 2 business days.

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